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Partnering with Employees to Improve Service and Profitability

Bill Fotsch explored the topic of partnering with employees, including success stories and implementation strategies for small, medium and large firms.

By Bill Fotsch · Founder, Economic Engagement

Bill Fotsch is a life-long expert on the topic of partnering with employees. In a recent globinar he explored the topic including success stories and implementation strategies for small, medium and large firms.Also known as the “Economic Engagement Coach", Bill has helped more than 400 companies boost employee engagement and increase customer retention over the past 25 years. “Get everyone involved in the business, with the goal of dramatically increasing value for shareholders, employees, and customers” for successful economic engagement.

Watch the conversation HERE.

Bill has worked with industry majors such as Southwest Airlines, BHP-Billiton, Harley-Davidson, Roadway Express, CarlsonWagonlit Travel, Scottish Hydro Electric, and Capital One. He has also coached many small to medium-sized privately owned businesses

Bill collaborates with clients to provide support on performance management, sales & marketing, market research, strategic planning and improving their performance culture.

Bill has written hundreds of articles like these three:

  1. HBR article: “More Than a Paycheck”, provides an overview of the concept of Economic Engagement
  2. Fortune article: “Employee ownership could be the future of capitalism–but it doesn’t work unless workers earn it”, makes the tie to improving the wealth gap
  3. Inc article: “A Key Strategy to Double Your Profitable Growth”, lays out the research that proves companies in the top quartile have double the profit growth of their peers

He has also written a book that captures many of his client success stories: Book: Partners on the Payroll. Read more about Bill here.

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Originally published at https://www.globalchamber.org/blog/2023/08/12/global-chamber/partnering-with-employees-to-improve-service-and-profitability/

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