Conversations with Authors on Intercultural Success

What a special program this was! We spoke with three amazing authors to gain insights from them on their information, inspiration and leadership. This topic is of keen interest to all our members AND besides their information, you'll want to hear about the journeys of each of these magnificent leaders.

Watch and listen HERE.

This group was particularly meaningful for me, because it was Terri's first book Kiss, Bow, or Shake Hands® that arrived during my first expatriate assignment, and it had a significant impact on my understanding of the importance of the topic.

Moderator: Doug Bruhnke

• Rochelle Kopp is a global leader in cross-cultural communication.
• Kyle Hegarty is a global leadership and business growth specialist.
• Terri Morrison books have included the Kiss, Bow, or Shake Hands® series.

Agenda

• 9:00 to 9:05 Welcome and Introduction
• 9:05 to 9:15 Doug introduces Rochelle
• 9:15 to 9:25 Doug introduces Kyle
• 9:25 to 9:35 Doug introduces Terri
• 9:35 to 9:55 Q&A
• 9:55 to 10:00 Wrap-up, thank you all!

Conversations with Authors So Far

• Jul 7 - Interpersonal Skills with Jacqueline Wales, Michael Quigley & Gloria Petersen / wrap
• Jul 14 - Global Leadership with Lanie Denslow, Dwaine Canova & Michael S. Seaver / wrap
• Jul 21 - Global Financial Success with Junko Horvath, Dale Walters & Michael Tucker / wrap
• Jul 28 - Global Innovation with Susan Lindner, Alex Devereux and Lon Safko / wrap
• Aug 4 - Exporting and Globalization with Zach Selch, Lothar Soliwon and Erika (Ofori-Kyei) Amoako-Agyei / wrap TBA
• Aug 11 - Learning Through Story with Professor Roberto Ancis & Victoria Ancis / wrap TBA
• Aug 18 - Healthcare & Lifestyle w/ Debbie Howard, Rick Shapiro & William Harding / wrap TBA
• Aug 25 - Intercultural Success with Rochelle Kopp, Kyle Hegarty & Terri Morrison / video here

Biographies

Rochelle Kopp

Rochelle Kopp is a specialist in cross-cultural communication. A veteran facilitator experienced in delivering training and consulting to participants from around the world, Rochelle has a particular specialty in facilitating cross-cultural teambuildings and other programs for executives. Rochelle’s consulting to American firms doing business globally includes helping them with issues related to partnerships, acquisition, and global expansion. Through training sessions and coaching, she helps Americans increase their sensitivity to differences in cultural values and approaches around decision-making, management styles, negotiation and relationship building. She also works frequently with people from other countries doing business in the U.S. She has assisted many foreign firms’ U.S. operations with organizational development, performance evaluation, and other projects intended to strengthen HR and promote employee motivation and retention. She has a particular interest in helping businesses from other countries understand the unique environment of Silicon Valley. She is author of*Valley Speak: Deciphering the Jargon of Silicon Valley*, The Rice-Paper Ceiling: Breaking Through Japanese Corporate Culture, The Lowdown: Business Etiquette Japan, the upcoming Creating Engaged Employees in Japan, and over 30 books in Japanese.

Kyle Hegarty

Kyle D. Hegarty is a Global Business Growth Specialist. Kyle helps organizations grow globally. His sales and leadership development programs help clients increase business across regions and ignite sales processes.

Kyle has worked with hundreds of companies helping them plan, develop and manage their sales ecosystems.

One of the first 5 people hired at TSL Marketing, that grew to 350+ employees. Scott opened the TSL APAC operation in Singapore and built the team across 7 countries reaching 1 million dollars of revenue by year 2.

Scott added additional training and consulting services including start-up sales acceleration programs. He is a Linkedin Learning instructor and lecturer at universities around the world.

His first book, The Accidental Business Nomad: A Survival Guide for Working Across a Shrinking Planet won the 2021 Axiom Business Award.

Kyle is an avid triathlete and has completed four Iron Man races where he raises money for cancer research. He graduated Magna Cum Laude from Bowdoin College where he majored in International Relations and Economics.

Terri Morrison Terri Morrison - Author and Speaker. Terri Morrison’s books have sold over 475,000 copies. They include Kiss, Bow, or Shake Hands®: The Bestselling Guide to Doing Business in More Than Sixty Countries, D & B’s Guide to Doing Business Around the World, Kiss, Bow or Shake Hands®: Sales & Marketing, and her newest #1 bestseller:Kiss, Bow, or Shake Hands®: Courtrooms to Corporate Counsels published by the American Bar Association.

Terri is President of Getting Through Customs, developer of Kiss Bow or Shake Hands® Digital, the e-learning system used in higher education, private industry, and government. Clients include Boeing, CitiCorp, the US Navy’s CIS, Sanofi, MetLife, Puma, and multiple universities.

Terri Morrison’s keynotes are informative and engaging. They compare Intercultural Communications & Negotiations Styles, Global Sales & Marketing Techniques, Diversity & Inclusion, Body Language Across Cultures, Intercultural Legal Practices, Protocol, and more. Clients range from Microsoft to the National Defense U., and from Pepsi to the Wharton School. Her media appearances include mainstream channels like NPR, CNN, and the BBC, and publications like the WSJ, Asia Times, Investor’s Weekly, and the Washington Post.

Knowledge is power. That is why Kiss, Bow, or Shake Hands® is given to new hires at firms like Ernst & Young, Glatfelter, and Lockheed-Martin—and is recommended reading at NASA, the US Department of Defense, and the State Department. Hire the author who wrote the book.

TerriMorrison@getcustoms.com lives near Philadelphia, PA., and serves on multiple boards. Visit www.TerriMorrison.com and @KissBowAuthor on twitter.

Kiss, Bow, or Shake Hands®: The Bestselling Guide to Doing Business in Over 60 Countries

(U.S. $24.95, E-book $9.99, Simon & Schuster, 1-800-872-5627, ISBN #1-593373686)

Kiss, Bow, or Shake Hands®: Sales & Marketing – McGraw-Hill

Kiss, Bow, or Shake Hands®: Courtrooms to Corporate Counsels – American Bar Association

Doug Bruhnke

Doug Bruhnke is Founder/CEO of Global Chamber®. He is an international entrepreneur dedicated to helping members of Global Chamber® reach new markets across metros and borders more successfully. Doug is consumed with implementing the vision of a business world where it's as easy growing across regions as it is selling across the street. In addition he is a two-time expat with Dupont (Tokyo and Singapore) with over 30 years of global business experience in nearly all countries and segments. Doug is a regional advisor for U.S. Global Leadership Coalition and a member of collaborating international groups including the Arizona District Export Council. He has a B.S. in Chemical Engineering from University of Utah, an EMBA from Michigan State University and 5 patents. Doug was born in Mt. Kisco, New York and now lives in the metro regions of Phoenix and San Francisco. Hear more about the Global Chamber® story here.

Global Chamber® is a growing and collaborating community of CEOs, executives and leaders in over 525 metro regions around the world, connecting member businesses to new opportunities for advancing growth and success. It's the only chamber of commerce in the world operating in hundreds of locations that helps exporting, importing and investing for members to connect through warm introductions to clients, partners, projects and resources.